Privacy Policy

Last updated: 22 July 2026

Marn Studios (“Marn Studios”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and share your personal information when you visit marnstudios.com, purchase from us, contact us, subscribe to our communications, or otherwise interact with our website and services (together, the “Services”).

For the purposes of applicable UK data protection law, Marn Studios is the controller of the personal information described in this Privacy Policy.

1. Personal information we collect

The personal information we collect depends on how you interact with us.

Information you provide directly

When you place an order, contact us, create an account, subscribe to marketing communications or otherwise use our Services, we may collect information including:

• your name;
• email address and telephone number;
• billing and delivery addresses;
• order and purchase information;
• account information, where applicable;
• payment confirmation and transaction information; and
• information you provide when contacting customer support or communicating with us.

Payment card and other payment information may be collected and processed directly by our payment providers. We do not necessarily receive or store your complete payment card details.

Information collected automatically

When you visit or interact with our website, we and our service providers may automatically collect certain technical and usage information, including:

• IP address;
• browser and device information;
• cookie identifiers;
• information about how you navigate and use our website;
• pages and products viewed;
• referring websites or sources; and
• interactions with our website, communications or advertisements.

We may collect this information using cookies, pixels and similar technologies.

Information from third parties

We may receive information from third parties that help us operate our business and provide our Services, including:

• our ecommerce platform and technology providers;
• payment processors;
• delivery and fulfilment providers;
• analytics providers;
• advertising and marketing platforms; and
• other service providers acting on our behalf.

2. How we use your personal information

We may use your personal information to:

• process and fulfil your orders;
• process payments and refunds;
• arrange delivery of your purchases;
• manage returns, exchanges and customer enquiries;
• communicate with you about your orders or account;
• provide customer support;
• operate, maintain and improve our website and Services;
• understand how customers use our website;
• personalise your experience where appropriate;
• send marketing communications where permitted by law;
• measure and improve the effectiveness of our marketing and advertising;
• prevent fraud, misuse and security incidents;
• comply with our legal, tax and regulatory obligations; and
• establish, exercise or defend legal claims.

3. Our legal bases for processing

Under UK data protection law, we must have a lawful basis for processing your personal information.

Depending on the circumstances, we may rely on:

Contract: where processing is necessary to fulfil an order, provide our Services or take steps at your request before entering into a contract.

Legitimate interests: where processing is necessary for our legitimate business interests, such as operating and improving our business, providing customer service, protecting our website, preventing fraud and understanding the effectiveness of our Services, provided those interests are not overridden by your rights.

Consent: where you have given us consent, including where consent is required for certain marketing activities or cookies. You may withdraw your consent at any time.

Legal obligation: where processing is necessary for us to comply with applicable laws and regulatory requirements.

4. Marketing

Where permitted by law, we may use your contact information to send you news, offers, product updates and other marketing communications from Marn Studios.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails or by contacting us.

If you unsubscribe from marketing, we may still send you non-marketing communications where necessary, such as order confirmations, delivery updates or responses to customer service enquiries.

5. Cookies and similar technologies

We use cookies and similar technologies to operate our website, remember preferences, understand how visitors use our Services and, where applicable, support analytics and advertising.

Some cookies are necessary for our website to function. Other cookies, including certain analytics and advertising cookies, may only be used where permitted by applicable law or where you have provided the required consent.

You can manage your cookie preferences through the cookie controls available on our website and, in many cases, through your browser settings.

Blocking certain cookies may affect how some parts of our website function.

Our store is powered by Shopify, which also uses cookies and similar technologies in connection with the operation of its platform.

6. How we share personal information

We may share personal information where reasonably necessary to operate our business and provide our Services.

This may include sharing information with:

• ecommerce and website technology providers;
• payment processors;
• delivery, printing and fulfilment partners;
• IT, hosting and cloud service providers;
• customer service providers;
• analytics providers;
• advertising and marketing service providers;
• professional advisers such as accountants, lawyers and insurers; and
• government authorities, regulators or law enforcement where required by law.

We may also disclose information in connection with a corporate transaction, such as a sale, merger, restructuring or transfer of all or part of our business.

We do not sell your personal information for money.

Some advertising and analytics technologies may involve sharing certain identifiers or usage information with third-party platforms for advertising measurement, personalisation or similar purposes, subject to applicable law and your cookie or consent choices where required.

7. Shopify and other service providers

Our online store is hosted and supported by Shopify.

Shopify processes certain personal information in connection with providing its ecommerce services and may process information in accordance with its own applicable privacy notices.

We may also use third-party providers for services such as payment processing, order fulfilment, delivery, website analytics, email communications and advertising.

These providers may process personal information where necessary to provide their services to us or, in some circumstances, as independent controllers under their own privacy policies.

8. Third-party websites and links

Our website may contain links to websites, social media platforms or services operated by third parties.

If you follow a link to a third-party service, its own privacy policy and terms will apply.

We are not responsible for the privacy, security or content of third-party websites or services that we do not control.

9. International transfers

Some of our service providers may process or store personal information outside the United Kingdom.

Where personal information is transferred internationally, we take appropriate steps, where required, to ensure that the information receives an appropriate level of protection.

This may include relying on an adequacy decision or using appropriate contractual safeguards recognised under UK data protection law, such as the UK International Data Transfer Agreement, the UK Addendum to approved standard contractual clauses, or other legally recognised transfer mechanisms.

10. How long we keep your information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to:

• provide our Services;
• maintain appropriate business and transaction records;
• meet accounting, tax and legal obligations;
• resolve disputes;
• prevent fraud; and
• enforce our agreements and legal rights.

Different categories of information may be retained for different periods depending on the nature of the information and our legal obligations.

When personal information is no longer required, we will delete, anonymise or otherwise securely dispose of it where appropriate.

11. Security

We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

You should take appropriate care when sharing information online and keep any account credentials confidential.

12. Your data protection rights

Depending on the circumstances and subject to applicable law, you may have the right to:

• request access to the personal information we hold about you;
• request correction of inaccurate or incomplete information;
• request deletion of your personal information;
• request restriction of certain processing;
• object to certain processing based on legitimate interests;
• object to direct marketing;
• request the transfer of certain information to you or another organisation;
• withdraw consent where we rely on consent; and
• make a complaint to a data protection supervisory authority.

These rights are not absolute and may be subject to legal exceptions.

We may need to verify your identity before responding to certain requests.

To exercise your rights, please contact us at contact@marnstudios.com.

13. Children’s privacy

Our Services are not intended for children, and we do not knowingly collect personal information directly from children where this would be unlawful.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can investigate and take appropriate action.

14. Complaints

If you have a concern about how we handle your personal information, please contact us first at contact@marnstudios.com so that we can try to resolve the issue.

You may also have the right to make a complaint to the UK Information Commissioner’s Office (ICO) or another relevant data protection authority depending on where you live.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, Services, technology, legal requirements or privacy practices.

When we make changes, we will publish the updated Privacy Policy on our website and revise the “Last updated” date above.

16. Contact us

If you have any questions about this Privacy Policy, how we handle your personal information, or if you would like to exercise your data protection rights, please contact us on the below email or following address 62 Burgoyne Road, London N4 1AE, United Kingdom.

Marn Studios
Email: contact@marnstudios.com

For the purposes of applicable UK data protection law, Marn Studios is the controller of the personal information described in this Privacy Policy.